Do you send out the plumber?
No — this is an independent matching service. Whoever calls you back is a separate, local provider, not staff here.
Is coverage guaranteed in Fort Wayne?
No. Which providers are taking new jobs, what they specialize in, and how fast they call back all change from week to week.
Can you diagnose the leak from my photos?
Not fully. A photo is a helpful starting point, but a lot of what matters — what’s inside the wall, what the slope looks like — needs eyes on site.
Should I get more than one quote?
If it isn’t an emergency, it’s worth doing. Two written scopes side by side usually reveal where the diagnosis, materials, or exclusions actually differ.
Am I responsible for checking licenses myself?
Yes. It’s on the homeowner to verify the provider’s license, insurance, permit plan, scope, and warranty before signing off.